Deposit, cancellation and travel protection

COVID-19 cancellation conditions
Book your dream holiday with us now without risk. You have the option to cancel free of charge up to 7 days prior to arrival if:

-> in case of border closure to the South Tyrol region
-> in case of a government-mandated quarantine obligation in your country after a trip to South Tyrol
-> or if a lockdown occurs in your country or with us in South Tyrol.
General cancellation conditions
Up until a month before arrival cancellation free of charge is possible. If cancelled later, you will be charged for the booked room with up to 100% of the booking price, depending on whether, and for how much of the time we are able to arrange for the room to be booked otherwise.
Cancellation and travel insurance
We recommend taking out a travel cancellation insurance.